Shipping policy

Thank you for shopping with Aurascape. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below for details on processing times, shipping methods, and delivery expectations.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

If we experience a high volume of orders, processing times may be slightly delayed. We will notify you via email if there is a significant delay with your order.

Shipping Time & Delivery Estimates

Shipping times vary depending on your location and the shipping method selected at checkout.

Estimated delivery times:

  • Domestic orders: 5–10 business days

  • International orders: 7–20 business days

Please note that delivery times are estimates only and are not guaranteed.

Shipping Costs

Shipping charges for your order will be calculated and displayed at checkout.

Occasionally, we may offer free shipping promotions, which will be clearly mentioned on our website.

International Shipping

Aurascape ships internationally. Please note:

  • Customs duties, taxes, or import fees may apply depending on your country

  • These charges are the responsibility of the customer

  • Aurascape is not responsible for delays caused by customs clearance

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information (if available).
Please allow 24–48 hours for tracking details to update.

Shipping Delays

Aurascape is not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Weather conditions

  • Incorrect or incomplete shipping addresses

  • Events beyond our reasonable control

Incorrect Address

Please ensure that your shipping address is correct at checkout.
Aurascape is not responsible for orders delivered to an incorrect address provided by the customer.

If an order is returned to us due to an incorrect or incomplete address, the customer may be responsible for additional shipping charges.

Lost or Stolen Packages

Aurascape is not responsible for lost or stolen packages once marked as delivered by the carrier.
If you believe your package is lost, please contact us and we will assist you in filing a claim with the carrier where possible.

Contact Us

If you have any questions about shipping, please contact us at:

📧 koundalrishit73@gmail.com